- Fenou is a female founded start-up from Berlin focused on female nourishment, that had been using Notion already, but was feeling so lost with it.
- As a team of 7 they were struggling to:
- So I analyzed & optimized their workspace to help them work more efficiently as a team.
❌ Find their pages to store their data, as there was no structure & it felt like chaos.
❌ They had to repeat & create many things manually, & that took too much time.
❌ They had a Tasks database, but didn't know how to use it as a collaborative system.
And now they have:
- A simplified structure based on all their departments & small teams, where each department has its own dashboard to track their Tasks & specific parts.
- Fenou Home
- Marketing
- Finances
- Product Development
- Operations
- Customer Support
- Research
- Web/IT
- HR
- Personal Dashboard
- A customized Task management system that helps them communicate inside Notion, so they can:
☑️ Receive & send Tasks to other colleagues or departments
☑️ Track the status of all the tasks & plan what need to be done each week
☑️ Get notified (in Notion and/or Slack) whenever they receive a new task
- Automated processes that help them work more easily
Now, every time they have an idea for a new product, they just need to click a button and the “New product development process begins”.
- All the required tasks are created & assigned to their owners by default
- A template is loaded, so as they move on in the process they can write down all the details like: the ingredients list, competitors research, providers research, the ideas for the packaging, etc.
- Knowledge & SOP management system
- Content Planning System
- Operations
There’s a section in their workspace dedicated to all FAQs from their clients and SOP for the internal company team. So instead of asking directly to a teammate, they can find all the most common answers in there. Same with all the research articles they manage for their product development team.
The Marketing team has a brand new system to plan, develop & analyze the performance of their content every month. So it’s easier to see what was the main goal, what end up working and what didn’t, so they can replan it for the next month.
The Operations team now keeps track of the inventory of their products, and manages the orders to re-stock them in time before they sold out. They have a specific part to store all their suppliers details, related to the products they provide.
- Customer Support
The Customer Support team keeps track of all the returns they receive for damaged products or small incidents, so they can manage their client’s requests & reply them on time.
